Smart Working Customer Success Expert

Smart Working Customer Success Expert

Smart Working Customer Success Expert

We are looking for an experienced Customer Success Expert, ready to roll up their sleeves to help build and shape the organisation in the UK.

We see this as a pivotal, high growth role with the potential to take on significant leadership responsibility and are looking for an experienced candidate who can truly make a difference.

Location: UK North M62 Corridor Preferable

Role & Responsibilities

  • Market development and management of ongoing partner relationships in collaboration with broader UK & Global commercial team
  • Implementation and management of new projects and initiatives including integration, staff on-boarding and patient engagement.
  • Work closely with Klinik’s commercial, product and technology teams to define partner specific needs
  • Be able to identify New Business Opportunities
  • Provide Sales support, ability to give demonstrations to prospective customers at their sites and within a trade show, conference environment.

Requirements

  • 5 years of healthcare experience in a client success Project Management or sales roles
  • Experience implementing population health projects and pragmatic trials
  • Experience with integration into electronic medical records
  • Previous work with Healthcare providers systems.
  • Strong ability to communicate internally and externally with a broader set of technical and non technical stakeholders
  • Experience working in an early stage digital health environment is a plus
  • Clinical background is a strong plus
  • Ability to build strong and immediate relationships with credibility to interact at C suite level
  • Flexible and adaptive attitude suitable for new market entry, including self-reliance and strong teamwork ethos
  • Ambitious individual looking for an opportunity to grow with the company but prepared to roll up their sleeves on the journey
  • Smart Working with UK based travel

If you are interested in this role please email your CV now.