Gym Teams that combat wasted quiet time in Contact Centres
We are a team of experts who have been implementing smart working options for nigh on 2 decades.
We started piloting new ways of working in contact centres in 1999 by introducing a Gym Team to address a drop in calls at lunchtime and piloted a 2 hour lunch break with free Gym membership.
The Team became as fit as fiddles, absence dropped off a cliff and productivity naturally improved.
Our Finance Director was ecstatic at the saving we made and we rolled out a further 16 teams saving hundreds of thousands of pounds annually.
But it’s not just about Gym Teams – we have gone on to work with Smart Leaders across the Globe implementing many other innovative ways of working.
There are 3 phases to successfully deploying smart working options:
Smart Feasibility Workshop
Every business is different. Some options will suit your business and some will not.
Get started with a Feasibility Workshop. You and your team need to understand the flexible working options but also how to attract, retain and manage performance of a smart workforce.
We support you with pilot programmes and smart working solutions that improve productivity by at least 13%. That’s nearly one day per week!
We’ve got a real talent for helping businesses to design and implement smarter ways of operating that achieves improved business performance.
Fill out this little form and we will call you for a chat. But don’t expect us to try to sell to you……that’s simply not our style. We’re here to help.