Stories

Is it time for your business to Supercharge Your Customer Service ready for a Hybrid World?  Here’s how we helped one client serve smarter…. The Challenge In the wake of the pandemic, [...]

Meeting changing employee expectations in a competitive labour market is the key to the retention of the best people. Has your business cracked the Retention Code yet? Retaining talented [...]

Is it time to unleash the power of your Hybrid Workforce? Do you want to know how to achieve Belonging, Collaboration and High Performing Teams? Now that the dust has settled on the hybrid [...]

Remote and Hybrid work has become increasingly popular in the last 3 years in the wake of the COVID-19 pandemic. But remote and hybrid workers need a specific set of skills to be successful in [...]

Are your hybrid working arrangement causing you some headaches? Are you struggling to keep your employees motivated and engaged in their work? Perhaps it’s time to bring a wave of [...]

When some Leaders think of smart working, they think of office workers lounging in their pyjamas, typing away on their laptops from the comfort of their own homes. But smart working is not just [...]

When did you last take a call from Smart Leadership? Picture this: the CEO of a major UK company is sitting in their office, surrounded by books and files, trying to come up with a solution to a [...]

Smart towns and villages are communities that leverage the power of technology to enhance the quality of life of their residents. These communities use cutting-edge technologies to improve [...]

In today’s business landscape, customer experience is a critical differentiator that sets successful companies apart from the rest. Smart leaders understand the importance of providing [...]

Employee experience and customer experience are two sides of the same coin. Inextricably linked, these two experiences can make or break a business, and it’s crucial to understand why. [...]