Stories

Many organisations are moving towards the flexibility of hybrid working options for employees. Yet, according to recent research by McKinsey, 68% have no plans to upskill their managers. Albeit, [...]

There’s an elephant in the room. 2020 proved to most Leaders that their people can be trusted. Whether we were working remotely or on the front line – we certainly were productive. [...]

Our Client has a Customer Success role based in Bude, Cornwall. You will provide administrative support to the UK Customer Success team in relation to new customer set-ups and ongoing client [...]

Is your team working from home again? It feels like groundhog day doesn’t it?  Why not consider a few of our top tips…… 1. Try to encourage your team to do their own version of [...]

Imagine if your Leaders could have the type of conversations that would build 2 way trust across your organisation. Wouldn’t that improve performance? Imagine a workplace where everyone [...]

At its heart, change management is a laser focus on business agility to meet the ever changing environment it operates in. It’s also a set of best practices that can help your company become more [...]

It’s official – the British Workforce has moved on! I read a quote recently that said Britain has ‘the wrong workers, in the wrong place, at the wrong time’. And it is [...]

21 years ago, Olly & I worked for a business called Inkfish Call Centres. It was there that we first trialled Smart Working. We introduced amazing options such as Gym, Term Time, Winter [...]

Many teams have underlying trust issues. Yet so many Leaders don’t want to want to face it.  Instead the problem is ignored – swept under the carpet – because the team is productive! [...]

On bleak and windswept Whittington Moor in Derbyshire stood an alehouse. It was called the Cock and Pynot which is a dialect word for magpie. Through the rain, three horsemen rode to this remote [...]